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Receive a FREE suds & Surprise with any order over $50 using code AGELESS at checkout.

FAQ

  • Q: How can I book a class or private event?
    A: Visit our [Events & Booking Page] to reserve your spot or submit a request for custom group workshops. We host DIY body butter, sugar scrub, and soap-making experiences both locally and by request.
  • Q: Do I need any experience to attend a workshop?
    A: Not at all! Our classes are beginner-friendly, fun, and open to anyone interested in learning more about natural beauty and self-care.
  • Q: How long will my order take to arrive?
    A: Orders typically ship within 3–5 business days. You’ll receive tracking info once it’s on the way.
  • Q: Do you offer international shipping?
    A: At this time, we only ship within the U.S.—but stay tuned! We're working on expanding our reach.
  • Q: What’s your return policy?
    A: Due to the nature of our handcrafted products, all sales are final. However, if there’s an issue with your order, please contact us and we’ll do our best to make it right.
  • Q: Are your products natural and safe for sensitive skin?
    A: Yes! We use only clean, gentle ingredients—free of parabens, sulfates, synthetic fragrances, and other harsh chemicals. Many of our clients with sensitive skin, eczema, or other conditions find relief in our formulas.
  • Q: What’s the shelf life of your products?
    A: Because we use natural preservatives, our products typically last 6–12 months. Store them in a cool, dry place and use clean hands or a spatula to extend freshness.
  • Q: Are your products cruelty-free?
    A: Absolutely. We never test on animals, and we source cruelty-free ingredients.
  • Q: Do you offer custom scents or bundles?
    A: Yes! We love custom requests. Use our contact form or chat to inquire about personalized scents, event favors, or curated gift boxes.
  • Q: What is Tene’ Ageless Beauty?
    A: Tene’ Ageless Beauty is a handcrafted line of natural skin, body, and wellness products. Our collection is made with purpose, love, and powerful botanicals to support timeless, radiant beauty from the inside out.
  • Q: Who is behind the brand?
    A: Our founder is a wife, mother, and “Yazzy” (grandmother) whose journey through healing and holistic living inspired every product. After facing two cancer diagnoses, she created this brand to promote self-love through clean and conscious care.
  • Q: Where are your products made?
    A: All of our products are handmade in small batches with care, right here in the USA.
  • Q: Can I collaborate or become an ambassador?
    A: We'd love to hear from you! Reach out with your ideas, and we’ll follow up with more info if it’s a fit for our brand.
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